General Terms and Conditions of Use of


Welcome to VANSI3D.COM. We are pleased to have you here. Feel comfortable and have fun, but please follow our internal rules of conduct.

Art. 1 These General Terms and Conditions are intended to regulate the relations between DOBROGLED 8 OOD, UIC 175460145, Varna, 3 Yanko Karagyaurov Str., Tel: +359 885449975; email: [email protected], hereinafter referred to as PROVIDER, and customers, hereinafter referred to as USERS, on the e-commerce platform VANSI3D.COM.

The terms are a legally binding contract between the USERS and VANSI3D.COM.

This agreement sets out your rights and responsibilities when using VANSI3D.COM, so please read it carefully. By using any of our Services (even just by browsing VANSI3D.COM), you agree to these Terms and Conditions. If you do not agree with them, you may not use our Services.

Other terms and names:

„User“: Any individual or legal entity who has ordered goods and / or services from the site VANSI3D.COM through the technical means (order forms) on the site and has agreed with these General Terms.

„VANSI3D.COM“ is the platform for e-commerce of services provided by „DOBROGLED 8“ Ltd.

„Personal data“: Any information relating to an individual who is identified or can be identified directly or indirectly by an identification number or by one or more specific features.

„Processing of personal data“: Any action or set of actions that can be performed on personal data by automatic or other means, such as collection, recording, organization, storage, adaptation or modification, recovery, consultation, use, disclosure or transmitting, distributing, updating or combining, blocking, deleting or destroying data.

„Personal data subject“: Any individual whose personal data is processed.


Art. 2. Information according to the Electronic Commerce Act and the Consumer Protection Act:

  1. Name of the Supplier: DOBROGLED 8 OOD
  2. Headquarters and address of management Varna, 3 Yanko Karagyaurov Str., Tel: +359 885449975; email: [email protected]
  3. Address for exercising the activity and address for submitting complaints from consumers: Bulgaria, Shumen, 13 Vicho Papazov Str., Entrance 1, 4th floor, apt.
  4. Entry in public registers: UIC 204169957
  5. Supervisory authorities:

(1) Commission for Personal Data Protection

Address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd., tel .: (02) 940 20 46 fax: (02) 940 36 40 Email: [email protected], [email protected] Website: www.cpdp .bg

(2) Consumer Protection Commission Address: 1000 Sofia, 4A Slaveykov Square, fl. 3, 4 and 6, tel .: 02/980 25 24 fax: 02/988 42 18 hotline: 0700 111 22 Website:

  1. Registration under the Value Added Tax Act № BG175460145
  2. Correspondence data: Bulgaria, Varna, 3 Yanko Karagyaurov Str., Tel: +359 885449975; email: [email protected], website:


Art. 3 Please read these Terms and Conditions carefully and make sure you understand them before ordering goods and / or services from If you do not wish to be bound by these Terms and Conditions, please do not use this Website.

  1. The Provider manages the online trading platform VANSI3D.COM, which is his property, through which users have the opportunity to enter into contracts for the sale and delivery of goods and services offered by the Provider in the platform.
  2. These General Terms and Conditions are changed and updated depending on the changes imposed by the Regulatory Authorities, requirements for security of personal data, improvement of the offered goods and services, etc. Changes will be effective from their publication on the Website. Whenever you want to order additional goods and / or services, please check these General Terms and Conditions to make sure you understand the conditions that will apply at that time.
  3. The Provider uses the personal information provided by the User only for the purposes specified in the Privacy Policy.
  4. Any content provided by the User through a form on the website will be considered non-confidential and public. The Provider has the right to use, copy, distribute, reproduce, operate, modify, change and / or disclose to third parties any such material for the purposes of the Agreement concluded between the Provider and the User. He also has the right to disclose the identity of the Third Party User who claims that any material posted or uploaded by you to constitutes an infringement of their intellectual property rights or their right to confidentiality.
  5. Each User of must be at least 18 years of age to purchase goods and / or services from the Website, or may order products under the supervision and permission of a parent or guardian. The latter must be provable.
  6. The Provider reserves the right to refuse access to the Website at any time in its sole discretion when it considers that the use of the Website is in violation of any of the terms, laws or rights of a third party or disregard for others.
  7. This site,, is owned by DOBROGLED 8 OOD. It is strictly forbidden to copy entire materials and use photos and videos from the site of, without the express written consent of the Provider, regardless of whether the source is indicated or a link is placed to it. The technologies used on the site, as well as the content on it, are protected by the Copyright and Related Rights Act. In order to facilitate access to information, links have been made to websites on the Internet that are owned or operated by third parties. Links from the site to such websites are only a recommendation and a potential source of additional information. As the Provider has no influence over their policy for publishing materials, this agreement disclaims any responsibility for their content, as well as for the truthfulness and accuracy of the information published in them.

DOBROGLED 8 Ltd. makes every effort to maintain accurate and up-to-date information on its website, without excluding the possibility of objective inconsistencies or omissions and delays in updating the information. All information on the site is provided in accordance with current Bulgarian legislation, without guarantee by „DOBROGLED 8“ Ltd. for its integrity and safety from malicious attacks by third parties. The Provider reserves the right to edit its pages and terminate access to them at any time.

The Provider undertakes to ensure the use of the services requested and paid by the customer through the Order Form, in their full quantity and quality according to the data provided by the customer through the Order Form for: customer name, address, telephone, e-mail.

  1. To review the services, their characteristics, prices and delivery conditions;
  2. To conclude with the Provider contracts for sale and delivery of the services offered by the platform VANSI3D.COM, with which the User agrees with the following:
  • you agree that the information you provide when placing an order is true and accurate in every respect;
  • it will be considered that Users have read, understood and accepted the General Terms and Conditions;
  • The Provider accepts that it may use the data in the order in accordance with the Privacy Policy, which determines the conditions under which it processes all personal data that it collects from Users;
  • will provide a contact telephone number so that the Supplier can contact you if there is a problem with your order.
  • The Provider reserves the right to refuse an order (or request changes) at its discretion.
  • After the User has registered an order for goods and / or service (s) and delivery, the Provider will send an email to confirm that the order has been received. Please check this information carefully and notify the Provider as soon as possible if the details are incorrect.
  • An agreement to amend or notify the termination of the Agreement is made in writing.
  • In case of amendment of the Agreement, the obligations of the parties are preserved in an amended form. Upon termination of the Agreement, the obligations of the parties shall be terminated after the settlement of the financial relations.
  • The provisions of the Commercial Law, the Law on Obligations and Contracts and the other current legislation of the Republic of Bulgaria shall apply to issues not settled in the contract.
  • The Provider guarantees that the personal data provided by the User are protected in accordance with LPPD, processed only in connection with the implementation of this contract and stored in accordance with regulatory requirements
  1. Delivery:
  • The delivery time of goods and / or services is approximate and cannot be guaranteed as it depends on external factors. The Supplier guarantees that it will deliver the ordered goods and / or services as soon as possible, without the slightest delay on its part.
  1. Prices and payments in connection with the concluded contracts through the VANSI3D.COM platform:
  • The prices are announced in BGN. The prices are with VAT. The price does not include transport costs.
  • We reserve the right to change our prices at any time.

Payment can be made in the following ways:

  • Bank transfer
  • Cash on Delivery
  • Payment by card
  • Paypal – online payment system
  1. To receive information about new services offered by the Provider in the VANSI3D.COM platform;
  2. To make electronic statements in connection with the conclusion or execution of contracts with the Provider in the COM platform through the interface of the VANSI3D.COM website, available on the Internet;
  3. To exercise their right of withdrawal, where applicable, under the Consumer Protection Act.

Art. 4. The Provider in the VANSI3D.COM platform organizes the delivery of the services and guarantees the rights of the User, provided by law, within the framework of good faith, the criteria and conditions adopted in practice, consumer or commercial law.

Art. 5. (1) The User concludes with the Provider in the platform VANSI3D.COM a contract for purchase and sale of the services, at the address The contract is concluded in Bulgarian and is stored in the database of the Provider in the platform.

(2) Pursuant to the contract concluded with the User for purchase and sale of services, the Provider in the VANSI3D.COM platform is obliged to organize the delivery of the requested service to the User of the services specified by him through the interface in the platform. The User has the right to correct errors in entering information no later than sending the statement for concluding the contract with the Provider in the platform VANSI3D.COM.

(3) The User pays to the Provider of the VANSI3D.COM platform remuneration for the delivered services according to the conditions defined in the VANSI3D.COM platform and the present General Terms and Conditions. The remuneration is in the amount of the price announced on the VANSI3D.COM platform. In case of a technical error of the price, the Supplier immediately notifies the User of the correct price of the product and has the right to refuse an order due to incorrect spelling of its actual price.

Art. 6. (1) The User and the Provider in the platform VANSI3D.COM agree that all statements between them in connection with the conclusion and execution of the contract of sale may be made electronically and through electronic statements within the meaning of the Electronic Commerce Act. document and electronic signature and art. 11 of the Electronic Commerce Act.

(2) It is assumed that the electronic statements made by the User of the site are made by the persons specified in the data provided by the User upon registration.


You need to create an account in VANSI3D.COM to request the offered goods and / or services.

Art. 7 The user uses the interface of the VANSI3D.COM page to conclude contracts for remote purchase and sale of the stands and / or services offered by the Provider in the platform.

The contract is concluded in English.

The contract between the SUPPLIER and the User constitutes agreement with these General Terms and Conditions, available on the website of VANSI3D.COM.

A party to the contract with the Provider is the User according to the data provided when filling in the order form on the page.

This contract is considered concluded from the moment of placing an order of the User on the page and subpages of VANSI3D.COM or the acceptance of the General Terms in another explicit way.

For the conclusion of this contract and for the conclusion of the contract for purchase and sale of goods, the Provider explicitly notifies the User in an appropriate manner by electronic means – loading a page that confirms the order and e-mail to the e-mail of the User.

The statement of conclusion of the contract and the confirmation of its receipt shall be deemed to have been received when their addressees have access to them.

The Provider delivers the services to the address specified by the User (including electronic) and is not responsible in case the data provided by the User are incorrect or misleading.

The User concludes the contract of sale with the Provider according to the following procedure:

(1) Logging in to the ordering system in the VANSI3D.COM platform.

(2) Selecting one or more of the goods and / or services offered by the Provider in the VANSI3D.COM platform and adding them to a purchase list.

(3) Providing the necessary data for individualization of the User as a party to the contract.

(4) Provision of data for the delivery;

(5) Choice of method and moment for payment of the price.

(6) Confirmation of the order;

You are responsible for your VANSI3D.COM account. You are solely responsible for any activity in your account. If you share your account with other people, then the person whose financial information is in the account will ultimately be responsible for the entire activity. If you register as a business entity, you personally warrant that you have the authority to accept the Terms on behalf of the business you claim to represent. Also, already created accounts cannot be transferred.

Protect your password. As mentioned above, you are fully responsible for any activity in your account, so it’s important to keep your password secure.


Art. 8. (1) The Provider and the User shall conclude separate contracts for purchase and sale of the services, requested by the User, regardless of the fact that they have been selected with one electronic statement and from one list of services for purchase.

(2) The Provider may organize together and simultaneously the delivery of the services ordered with the separate contracts for purchase and sale.

Art. 9. When exercising the rights under the contract of sale, the User is obliged to indicate precisely and unambiguously the contract and the services in respect of which he exercises the rights.

Art. 10. (1) The consumer may pay the price for the separate contracts for purchase and sale by bank transfer or by card in advance, before receiving the ordered goods and / or services.

(2) With regard to services, which are delivered promotionally together with other services in a set, the price for the set shall refer only in its entirety and shall be inseparable for separate services from the set.


Art. 11 The rules of this section VI of these General Terms and Conditions apply to Users for whom, according to the data specified for the conclusion of the contract of sale, it can be concluded that they are consumers within the meaning of the Consumer Protection Act, electronic commerce and / or Directive 2011/83 / EC of the European Parliament and of the Council of 25 October 2011.

(1) The price of the services including all taxes is determined by the PROVIDER in the profile of each product on the site VANSI3D.COM.

(2) The value of the additional costs, not included in the price of the services, shall be determined by the Provider and shall be provided as information to the User in one of the following moments before concluding the contract:

– In the profile of each of the services on the site VANSI3D.COM;

– On the main title page of the VANSI3D.COM website;

– Before completing the order on the summary page of the order itself.

(3) The manner of payment, delivery and performance of the contract is determined in these General Terms and Conditions, as well as the information provided to the User on the site VANSI3D.COM.

(4) The information provided to the User under this section is current at the time of its visualization on the website of VANSI3D.COM before the conclusion of the contract of sale.

(5) The Provider must indicate the conditions for delivery of the individual services on its website.

(6) The user agrees that all information required by the Consumer Protection Act may be provided through the order form of VANSI3D.COM or e-mail.

(7) The consumer agrees that the Provider has the right to accept full advance payment for the concluded with the consumer contracts for purchase and sale of services and their delivery (Results of goods and / or services).

(8) When the Provider has not delivered the results of goods and / or services, the User has the right to withdraw from the contract within 14 days from the date of the order of the service. In this case, the Provider refunds, within 10 working days, 100% of the amount paid by the User. The provider refunds the amounts received ONLY by bank transfer.

(9) If the Provider cannot fulfil the contract due to the fact that the requested services are no longer available, he is obliged to notify the User and to refund the amounts paid by him.

(10) If the Provider makes a significant change in some of the essential Clauses of this Agreement, he is obliged to notify the User immediately. The User undertakes to notify of his decision on the changes made within 3 days after receiving the notification from the Provider. The User declares that the telephone numbers and e-mail specified by him in the Contract are in fact those that can be used by the Supplier for fast and irrevocable transmission of the notification.

(11) The acceptance of the changes under the previous point shall be certified by an additional agreement to the Contract.

(12) Responsibilities:

  • The Provider will make every effort to ensure that the information on this website is accurate and up to date, but does not guarantee its accuracy or completeness and we will not be liable for errors or omissions or for the results resulting from the use of such information.
  • The Provider will take all possible steps to ensure that the use of this website results in a fast and reliable service, but he cannot guarantee that the use of this website will be uninterrupted or error-free and will not be liable for interruption or loss of /or destruction of any information during data transmission, as well as loss or alteration of materials or data when downloaded to a computer system.
  • The Provider is not responsible for the use of other websites to which the User has access through links in VANSI3D.COM, as he does not control these third-party websites and is not responsible for their content. All such links are provided only as a service to users of this website and their inclusion on this website does not constitute an endorsement of their use.
  • The Provider sells goods and / or services through its online platform VANSI3D.COM for use according to the needs and discretion of the User, therefore is not responsible for any indirect special or subsequent loss or damage (including, but not limited to, loss of profit or loss of savings), costs or other claims for any compensation arising out of or in connection with the use of this Website or the delivery or use of its goods and / or services.
  • The limitations of liability in these conditions apply equally to the benefit of the Provider and any other related company.
  • Although it makes reasonable efforts to maintain the Website without limiting the foregoing, the Provider makes no representations or warranties regarding the availability, accuracy, reliability, completeness, timeliness or timeliness of goods and / or services, our software, text, graphics, links or messages provided on or through the use of the Website or any website that may be accessed through a link in VANSI3D.COM.
  • The Provider is not liable to Users, nor will it be considered to violate these General Terms or other contract with them due to delay in performance or non-performance of any of its obligations (in connection with goods and / or services ordered by the User), if the delay or failure is due to a third party or for a reason beyond its reasonable control.
  • The Provider may assign or transfer any of the rights or subcontracts arising from these General Terms and Conditions to a third party. The User has no right to assign or transfer any of his rights or contractual obligations arising from these General Terms and Conditions, except with the special written permission of the Provider.

Nothing in the General Terms and Conditions:

  • aims at or affects the legal rights of the User, which cannot be excluded by law; or
  • limits or excludes the liability of the Provider in respect of any fraudulent or negligent provision of a service or when he is not in a legal position to limit his liability.


Art. 12 (1) The Provider takes measures for protection of the personal data of the User according to the Law for protection of the personal data and ORZLD.

(2) For reasons of security of personal data of the User, the Provider will send the data only to the e-mail address that was specified by the User at the time of registration.

(3) The Provider accepts and announces on its website a Privacy Policy, available at

(4) The User agrees with the Provider’s Personal Data Protection Policy.

(5) The User agrees that the Provider has the right to process his personal data in accordance with his Personal Data Protection Policy.


Art. 13 (1) The User and the Provider in the platform VANSI3D.COM are obliged to mutually protect their rights and legal interests, as well as to keep their trade secrets, which became their property in the process of performance of the contract and these General Terms.

(2) The User and the Provider are obliged during and after the expiration of the contract period not to make public written or oral correspondence conducted between them. The publication of correspondence in print and electronic media, internet forums, personal or public websites, etc. can be considered public.

(3) In case of conflict between these General Terms and Conditions in a special contract between the Provider in the VANSI3D.COM platform and the User, the provisions of the special contract shall apply with priority.

(4) The possible invalidity of any of the provisions of these General Terms and Conditions will not lead to the invalidity of the entire contract.

(5) The laws of the Republic of Bulgaria shall apply to the issues not settled in this contract, related to the implementation and interpretation of this contract.

(6) These General Terms and Conditions enter into force for all Users on September 20, 2019.

(7) The promo codes for discounts when purchasing products do not apply to services that have already been reduced or another discount has been applied to them, except for promo codes, which are explicitly mentioned by the Provider and are used for an additional discount.

Art. 14. How we may use your personal information

We will only use your personal information as set out in our Privacy Policy.

Art. 15. We are not responsible for viruses and you should not enter them into the system.

15.1 We do not guarantee that our site will be protected without errors or viruses.

15.2 You are responsible for configuring your information technology, computer programs and platform to access our site. You must use your own virus protection software.

  1. Share your ideas. Your ideas and suggestions are important to us! They can help us improve your user experience as well as our Services. All unsolicited ideas or other materials that you send to VANSI3D.COM (without including your content or items that you sell through our Services) are considered non-confidential and are not your property. You grant us an exclusive, worldwide, royalty-free, irrevocable, permanent license to use and publish these ideas and materials for any purpose without compensation.




Today, this construction contract was concluded between:

DOBROGLED 8 OOD, UIC 175460145, with registered office and address of management: Varna, 3 Yanko Karagyaurov Str., Represented by Ivan Zhekov in his capacity of Manager,

briefly referred to as the ASSIGNOR on the one hand and on your part in the role of CONTRACTOR. The CONTRACTOR is anyone who has registered on the site of with the right to produce and offer the respective products.



  2. The CONTRACTING AUTHORITY assigns and the CONTRACTOR agrees to perform one or several of the following activities:
  • 3D modeling
  • Printing on a 3D printer;
  • Prototyping;
  • Consulting services in the field of three-dimensional printing

The production will be realized according to a project of a client of the ASSIGNOR. The materials will be provided by the CONTRACTOR.

  1. Upon performance of the subject of the contract, the ASSIGNOR is obliged to pay to the CONTRACTOR a commission in the amount according to the respective package, selected during the registration of The amount is paid in BGN in cash or by bank transfer.
  2. The remuneration must be paid within 15 days after the delivery of the finished order.
  4. The CONTRACTOR undertakes to develop the specified in item 1 of this contract so that it meets the requirements of the CONTRACTING AUTHORITY
  5. The CONTRACTOR is obliged to prepare and submit the specified in the previous article within 5 working days, as of the date of receipt of a clear and precise assignment.
  6. The CONTRACTOR has the right to receive the remuneration agreed in this contract within the specified terms and conditions.
  7. When the execution is carried out according to a project or with materials of the ASSIGNOR and they turn out to be unsuitable for the performance of the work, the CONTRACTOR must inform the ASSIGNOR and request the provision of appropriate material or changes in the project.

If the ASSIGNOR does not eliminate the shortcomings, the Contractor may withdraw from the contract.

  1. In the cases when the CONTRACTOR works with materials (or on a project) of the ASSIGNOR and the performance has become impossible due to the unfitness of the materials (project), if the CONTRACTOR has timely warned the ASSIGNOR, he is entitled to part or all of the remuneration. the part of the work performed.
  2. If the CONTRACTOR has performed part of the work and further performance of the work proves impossible due to reasons for which the CONTRACTOR and the ASSIGNOR are not responsible, the CONTRACTOR has the right to receive remuneration in the amount only for the made part of the work, if it can useful to the ASSIGNOR.



  1. The CONTRACTING AUTHORITY has the right at any moment of the performance of the contract to control the performance regarding quality, quantities, stages of performance, technical parameters, etc., without interfering with the independence of the CONTRACTOR.
  2. The CONTRACTING AUTHORITY has the right to withdraw from the contract at any time during its performance, as long as there is a good reason for it and if it pays the CONTRACTOR the costs incurred, the work performed and the profit that he would realize from the performance.
  3. The ASSIGNOR is obliged to pay the agreed remuneration within the terms and in the manner agreed in this contract.
  4. If the assignment is fulfilled by the CONTRACTOR within the agreed terms, quantity and quality, the ASSIGNOR is obliged to accept the thing.

13.1. The acceptance of the work will be done with a handover protocol, which is an integral part of this contract.

  1. If upon acceptance of the work it is established that there are defects in the workmanship, the CONTRACTING AUTHORITY may require:
  2. a) elimination of the shortcomings at the expense of the CONTRACTOR and within the term, indicated by the ASSIGNOR in the acceptance protocol;
  3. b) to reduce the amount of remuneration by agreement between the parties;
  4. c) to carry out or assign to a third party the elimination of the deficiencies, as the CONTRACTOR shall pay the costs for that.

14.1. If the shortcomings or deviations from the design are so significant that the workmanship is unfit for its contractual or ordinary use, the CONTRACTING AUTHORITY may unilaterally terminate the contract.

14.1. A protocol will be signed for the identified shortcomings.

  2. In case of delay of the ASSIGNOR in payment of the remuneration due under this contract, he shall owe a penalty in the amount of 0.5% per day on the unpaid amount, but not more than 10% of the total remuneration.
  3. In case of delay of the CONTRACTOR in the production and delivery of the product, he/she owes a penalty of 0.5% per day on the value of the undelivered thing, but not more than 10%.

16.1. In case of complete non-fulfilment by the CONTRACTOR, he owes a penalty in the amount of the entire amount of the order.

  1. The penalties agreed with the previous articles do not prevent the claim for compensation for major damages in the general order.
  3. The transport costs for the delivery of the materials for production of the goods will be at the expense of the ASSIGNOR.

The transport costs for the delivery of the work to its final destination will be at the expense of the ASSIGNOR.

  1. This Agreement may be amended only by mutual consent of the Parties, expressed in writing.
  2. This contract is terminated with the death of the CONTRACTOR or by mutual agreement between the parties, expressed in writing.

In case of objective impossibility for performance, the contract is terminated by law.

  1. The disputes arising on issues not resolved by the contract shall be resolved by agreement, and when this proves impossible – by the order of the civil legislation of the Republic of Bulgaria.

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